Altegra Health Releases My Advocate Helps™ Smartphone App
Miami Lakes, Fla. – January 27, 2015 – Altegra Health, Inc., a leading provider of technology-enabled, next-generation payment solutions for health plans and other risk-bearing organizations, today announced the launch of the My Advocate Helps™ smartphone app, an engaging communication tool providing health plan members with educational and interactive programs to enhance their care and quality of life.
“We believe educated consumers can achieve better health outcomes. This app is designed to facilitate access to health and lifestyle programs that encourage members to stay healthy,” said Lisa DiSalvo, Altegra Health’s vice president of product development. “In addition, health plans benefit by expanding assistance to their members and gaining additional insight to better manage their care and cost.”
The app is an integral feature of Altegra Health’s combined suite of member engagement services, now called My Advocate™—a technology-enabled concierge outreach service provided through health plans for their members. It is designed to help Medicare Advantage, Managed Medicaid and Commercial health plan members save money, receive needed assistance, and improve their health. My Advocate helps health plans enhance member satisfaction, lower long-term care costs, improve quality ratings, and optimize health outcomes.
“Health plan success is closely tied to member satisfaction, loyalty and retention,” said Kevin Barrett, president and CEO of Altegra Health. “The My Advocate Helps™ mobile app delivers timely and relevant information directly to members, empowering them to understand and engage in affecting their health outcomes. By delivering this innovative and personalized experience, the health plan becomes connected to members as a partner and advocate for their care and well-being, extending beyond the insurance benefit service.”
Primary features of the My Advocate Helps™ mobile app include:
- A member interview tool to discover health-related community programs for which the member may qualify to save money and gain assistance
- Educational programming specific to the health needs of the member
- A chat function to encourage direct dialogue between the member and health plan
- Clear, relevant insights for health plans to view, track and measure engagement data with the member
Members and non-members alike may also visit MyAdvocateHelps.com to search for available programs in their local area for which they may be eligible.
About Altegra Health
Altegra Health is a national provider of technology-enabled, next generation payment solutions that enable health plans and other risk-bearing organizations to generate, analyze and submit the data needed to successfully manage member care and ensure appropriate reimbursement.
The power of Altegra Health’s advanced analytics and supporting intervention platforms enables healthcare organizations to elevate care quality, optimize financial performance, and enhance the member experience. For more information, visit AltegraHealth.com.